Job Description
Full job description
Cloud End User Technology Engineer
Modern Endpoint Management
- Lead the architecture, deployment, and lifecycle management of endpoints using Microsoft Intune, Autopilot, Tanium, and co-managed SCCM/MECM environments.
- Define and enforce endpoint standards, compliance policies, configuration baselines, and update rings.
- Design and manage zero-touch and hybrid imaging/deployment models.
Automation & Software Delivery
- Package, test, and deploy enterprise applications using Intune, MECM, and Tanium.
- Develop automation solutions using PowerShell and other modern scripting languages to streamline provisioning, patching, and ongoing endpoint tasks.
- Maintain a high level of endpoint performance, security, and user experience.
Virtual Desktop Infrastructure (VDI)
- Architect, deploy, and support Azure Virtual Desktop (AVD) environments for remote/hybrid teams.
- Monitor and optimize virtual desktop environments for performance, availability, and compliance.
Collaboration & Support
- Act as a senior escalation point for L3 endpoint issues and coordinate across infrastructure, security, and help desk teams.
- Contribute to the evaluation and adoption of new tools and practices to enhance device management and user productivity.
- Maintain detailed technical documentation, build guides, and operational procedures.
Desired experience, qualifications, and education
- 5+ years in IT, with 3+ years specializing in cloud-based endpoint management
- Deep expertise in Microsoft Intune, Autopilot, scripting, and MDMs
- Strong experience with Windows Client & Server OS, Group Policy, and Active Directory
- Proven ability to package, deploy, and troubleshoot software in enterprise environments
- Experience with mobile device management (IOS / Android, as well as Mac OS)
- Ability to work independently and collaboratively in fast-paced environments
- Microsoft certifications (e.g. AZ-900, MD-102, AZ-104, MS-500)
- Experience with hybrid environments (Intune + MECM, AD + Entra ID)
- Knowledge of endpoint security tools and practices
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