Job Description
Full job description
What You’ll Lead:
- Day-to-day RCM operations for multi-specialty physician/clinic clients
- Onshore + offshore team leadership to achieve KPIs & SLAs
- Performance audits, workflow enhancements, and data-driven insights
- Client escalations, onboarding, and relationship management
- Collaboration with tech teams on RCM innovation and systems integration
Job Vacancy:
Billing Manager (Multi-specialty Physicians / Hospital, Rural Health)
Work Week:
Monday to Friday
Shift Window:
8:00 am to 5:00 pm CST
Other Features:
Contract
US calendar applicable
Responsibilities:
Billing Operations & RCM Turnaround.
- Lead end-to-end billing operations for multi-specialty practices.
- Stabilize underperforming billing functions, identify root causes, and implement corrective actions.
- Oversee charge capture, coding review, claims submission, and AR work queue management.
- Ensure accurate, timely, and compliant billing across all specialties.
- Manage and optimize offshore billing and AR teams, including workflow design, productivity tracking, and performance management.
- Collaborate with physicians, practice administrators, and executive stakeholders to align billing operations with clinical and financial goals.
- Monitor KPIs such as AR days, net collections, clean claim rate, and cash flow; drive improvements using dashboards and reporting.
- Ensure compliance with HIPAA, payer rules, and regulatory requirements; maintain audit readiness.
Systems & Reporting
- Utilize EHR and practice management systems to manage billing workflows.
- Leverage dashboards, reports, and trend analysis to drive accountability and results.
Qualifications/Criteria:
- 10–15 years of experience in US medical billing and revenue cycle management.
- Proven experience leading billing turnaround initiatives for large, multi-specialty practices.
- Strong offshore team management and workflow optimization experience.
- Excellent leadership, coaching, and stakeholder communication skills.
- Highly data-driven with strong analytical capabilities.
- Proficiency with eClinicalWorks or similar EHR/practice management systems preferred.
Engagement Type:
- US-based consultants only.
- 60–90 day engagement.