Cloud End User Technology Engineer

Job Description

Full job description

Cloud End User Technology Engineer

Modern Endpoint Management

• Lead the architecture, deployment, and lifecycle management of endpoints using Microsoft Intune, Autopilot, Tanium, and co-managed SCCM/MECM environments.
• Define and enforce endpoint standards, compliance policies, configuration baselines, and update rings.
• Design and manage zero-touch and hybrid imaging/deployment models.

Automation & Software Delivery

• Package, test, and deploy enterprise applications using Intune, MECM, and Tanium.
• Develop automation solutions using PowerShell and other modern scripting languages to streamline provisioning, patching, and ongoing endpoint tasks.
• Maintain a high level of endpoint performance, security, and user experience.

Virtual Desktop Infrastructure (VDI)

• Architect, deploy, and support Azure Virtual Desktop (AVD) environments for remote/hybrid teams.
• Monitor and optimize virtual desktop environments for performance, availability, and compliance.

Collaboration & Support

• Act as a senior escalation point for L3 endpoint issues and coordinate across infrastructure, security, and help desk teams.
• Contribute to the evaluation and adoption of new tools and practices to enhance device management and user productivity.
• Maintain detailed technical documentation, build guides, and operational procedures.

Desired experience, qualifications, and education

• 5+ years in IT, with 3+ years specializing in cloud-based endpoint management
• Deep expertise in Microsoft Intune, Autopilot, scripting, and MDMs
• Strong experience with Windows Client & Server OS, Group Policy, and Active Directory
• Proven ability to package, deploy, and troubleshoot software in enterprise environments
• Experience with mobile device management (IOS / Android, as well as Mac OS)
• Ability to work independently and collaboratively in fast-paced environments

• Microsoft certifications (e.g. AZ-900, MD-102, AZ-104, MS-500)
• Experience with hybrid environments (Intune + MECM, AD + Entra ID)
• Knowledge of endpoint security tools and practices

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