Graphic Designer/Usability Manager- job post

July 9, 2026

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Job Description

4.34.3 out of 5 stars

Tacoma, WA 98433•Hybrid work

Full job description

Responsibilities:

  • Conduct usability research using methods such as user testing, surveys, card sorting, and heuristic evaluations to gather insights and inform design decisions.
  • Apply a deep understanding of usability principles and best practices to enhance the usability of digital products, ensuring a seamless user experience.
  • Utilize UX design tools such as Sketch, Figma, Adobe XD, InVision, Miro, and Otter.ai to create wireframes, prototypes, and mockups that effectively communicate design concepts and solutions.
  • Identify and resolve complex usability challenges quickly and effectively, employing creative problem-solving techniques to design intuitive user interfaces.
  • Ensure compliance with WCAG 2.1 and other accessibility standards, designing products that are accessible to users with disabilities.
  • Provide leadership and mentorship to junior usability experts, fostering a culture of collaboration and continuous improvement within the team.
  • Collaborate with cross-functional teams to ensure usability considerations are integrated throughout the design and development process.
  • Communicate complex usability concepts clearly and effectively to non-technical stakeholders, ensuring alignment on project goals and objectives.
  • Manage multiple projects and deadlines simultaneously, demonstrating strong organizational skills and the ability to prioritize effectively.
  • Lead project planning, estimation, and tracking efforts using agile development methodologies, ensuring timely delivery of usability enhancements.

Qualifications:

  • Bachelor’s degree in a Computer Science related field and 5+ years of UX design experience. Experience may be substituted in lieu of degree.
  • Active DoD Secret clearance – preferred. Must be able to obtain a DoD Public Trust.
  • Experience within the DHA theater – highly preferred.
  • Must possess an active professional UX Certification
  • Proficient in usability research methods, including user testing, surveys, card sorting, and heuristic evaluation.
  • Comprehensive knowledge of usability principles and best practices, with a track record of applying this knowledge to improve digital products.
  • Experience with UX design tools such as Sketch, Figma, Adobe XD, InVision, Miro, and Otter.ai.
  • Strong ability to create wireframes, prototypes, and mockups that clearly communicate design ideas and solutions.
  • Familiarity with WCAG 2.1 and other accessibility standards, with experience designing accessible user interfaces.
  • Excellent problem-solving skills, with the ability to tackle complex usability challenges creatively.
  • Strong leadership and mentorship abilities, with experience guiding junior usability experts.
  • Effective communication skills, capable of conveying usability concepts to both technical and non-technical audiences.
  • Proven ability to manage multiple projects and deadlines effectively in a fast-paced environment.
  • Experience with agile development methodologies, leading project planning, estimation, and tracking efforts.

This is an exciting opportunity for a Graphic Designer/Usability Manager to make a significant impact on our digital products, leading a talented team in creating user-friendly and accessible experiences for our diverse user base.


Education

Preferred

  • Bachelors or better

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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